Engage offers you direct access to your own data so that you can use it for analytics, reporting, and integration into your own data infrastructure. Two access methods are available:Documentation Index
Fetch the complete documentation index at: https://developer.voyado.com/llms.txt
Use this file to discover all available pages before exploring further.
- BI export
- Delta Share
The two methods
Data is organized differently in each method, and the terminology also differs.BI Export
Here the data is delivered as an “export”, which is a flat-file dataset for a single entity in Engage. For example, you can choose:- The “Contact” export
- The “Receipt” export
- The “Message” export
Delta share
Here, data is delivered as “data products”. These are packaged, domain-specific datasets that group related tables around a business concept. Data products come in two categories:- Raw data products: These provide you with unprocessed domain data and come at no additional cost
- Analytical data products: These deliver modelled, analysis-ready data using a star schema and are subject to a separate fee
Which method is best for you
| BI Export | Delta Share | |
|---|---|---|
| Delivery | CSV files via FTP | Delta Sharing open protocol |
| Unit of data | Export (one flat file per entity) | Data product (raw or analytical) |
| Data content | Curated, cross-domain aggregates | Raw domain data or pre-modelled star schema |
| Update frequency | Once per day (nightly batch) | Near real-time, incremental |
| Setup complexity | Low — fetch files from FTP | Higher — requires Delta Sharing client |
| Transformation | Pre-processed by Voyado | Raw as-is, or pre-modelled (analytical) |
| Best for | Ready-made analytics, quick setup | Custom pipelines, data warehouses, direct BI |
Choose BI Export if:
- You want structured, analysis-ready data with minimal setup
- Your BI tool consumes CSV files or connects via FTP
- You need cross-domain data pre-processed and combined
- Daily refresh frequency is sufficient
BI export:
- Curated CSV exports via FTP
- Structured, cross-domain datasets processed nightly
- Ready for direct use in any BI tool, no pipeline required.
See more about BI export
Choose Delta Share if:
- You want raw or pre-modelled data in your own data warehouse or data lake
- You need higher-frequency updates (2-4 batches per day)
- You have technical capability for the Delta Sharing protocol
- You want to control your own transformation layer or use pre-built analytical models
Delta Share:
- Access your Engage data through the Delta Sharing protocol
- Access either as raw domain feeds or as pre-modelled analytical datasets
- Close-to-real-time updates and tool-agnostic
- Designed to integrate directly into your data infrastructure