Engage can export assigned, redeemed and deleted promotions as XML files. Engage listens for changes to promotions assigned to contacts and exports these changes on a configurable schedule to the Engage internal FTP-server.
The XML files created can be fetched from there and consumed by third-party systems.
Be aware that new and redeemed promotions are exported in separate files even though they are exported in the same run.
Main promotions are not included in these XML exports, only the assigned promotions for individual contacts that were based on them. If a main promotion is terminated early, it will not be included in the XML export and its assigned promotions will not be automatically cancelled.
Field descriptions
Below are Engage’s default export fields. Note that these field names can be changed with a XSLT-transformation created by a product specialist.
Below is the default format of an XML-export (broken into three parts). The format, if desired, can be transformed and changed into another format more suited for the third party system.