Frequently asked questions
Why not use the v3/orders endpoint?
To build the integration as quickly as possible, the v2 endpoint was used, since the v3 endpoint was undergoing changes and iterations . However the v3/orders endpoint will be used in phase 2.
Can I choose which statuses to handle from Ingrid?
Yes. you can choose, but the recommendation is to configure Engage to accept them all, and then decide in the automation engine what statuses to actually use.
Can I use product images in the emails triggered by Ingrid?
Yes, if an imageUrl for the item is provided in the order payload.