Introduction
TestFreaks is an online platform that allows businesses to collect customer reviews to compare and use them for sales and marketing. It aggregates both professional and user reviews from thousands of sources in many different languages using its advanced back-end functionality.
TestFreaks can send reviews to Engage which can then then be viewed in the Engage UI, used in segmentation or acted on using Engage automations.
The TestFreaks integration can be used for the following in Engage:
Enriching a customer's profile (their contact card) with review data
Enabling the Engage user to perform segmentation of their contact's reviews
Triggering automations post-purchase to prompt users to leave a review (coming soon)