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Promotions

A Promotion is first created as a Store Coupon in LS Central. This data is then sent over to Voyado with the press of a button, where it's used to create a matching Voyado Promotion.

Here are the steps to follow:

Create a Store Coupon

Go to Store Coupon List in LS Central and create a Store Coupon. Check that the details are filled out as in the example below:

Promotions-1.png

GENERAL TAB

  • Code: The id of the campaign

  • Description: A short description

  • Coupon Issuer: Who is the coupon issuer

  • Coupon Reference No.: The reference id

  • Price Group: The price group that will be applied.

  • Calculation Type: This must be set to Discount

  • Validation Period ID: Validation period for the campaign

  • Status: Enabled/Disabled

USE RESTRICTION TAB

Here you define which items will be part of the campaign, as you would do for any Store Coupon.

ISSUE TAB

  • Calculation Type: Discount

  • Discount Type: Discount %

  • Value: The discount percentage that will be applied.

  • Barcode Mask: Barcode mask (already set up)

Here you'll see that the Promotion works as a Discount Percentage.

USE TAB

  • Handling: Discount

  • Entry Validation: Apply to Entry

  • Coupon ID Method: Serial No.

  • Member Type: Club

  • Member Value: The id of the club

VOYADO TAB

  • Voyado Promotion: Enabled/Disabled

  • Voyado Promotion Type: Multichannel-Promotion

Create the Promotion in Voyado

When your Store Coupon is set up, go to the top menu in LS Central. Select Actions and then Create Promotion In Voyado.

Promotions-2.png

This sends all the information to Engage, creating a Promotion. In Engage, your new Promotion will look like this:

Promotions-3.png

You'll notice that the External id of the Voyado Engage Promotion matches the Code value of the Store Coupon. This is how the integration understands that these two are the same. Now this Promotion can be assigned to members and segments in Engage and become part of an automation flow.

Caution

If you edit the Promotion in Voyado, you should then always manually sync it in LS Central.

Note

To make this Promotion available online, tick the Can be used online checkbox on the Engage page.

Using a promotion in-store

Once a customer is identified in the POS, select the button Voyado Promotions (which uses the new command VODAYOMEMBERPROMOS). LS Central will then receive all the active promotions for this member and confirm that each one:

  • Was created in LS Central

  • Is currently enabled in LS Central

Coupon entries will now be shown in the POS and can be applied to purchases. When one of them is used, the coupon entry in LS Central is deleted and the Promotion is redeemed in Engage. This means the next time LS Central requests a member's active promotions, the one just used won't turn up, since it has been redeemed.

Note

Only promotions that were created in LS Central can be used.

Using a promotion online

Assuming the Can be used online option has been ticked for the Promotion in Voyado Engage, it should now be usable with online purchases.

Setup for creating and redeeming

To ensure that promotions are created and redeemed correctly, be sure that the Promotions section of your Voyado Integration Setup looks like this.

Promotions-4.png
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