What's new?
Below you'll see the latest additions to this documentation and when they were added.
2024-07-26
Documentation added on new webhooks for points and vouchers. Webhooks section also reorganized.
Article added about personalizing send-outs using Interactions.
2024-06-28
Documentation for integration with Playable added.
2024-06-19
Documentation added for the Engage Zapier app.
New article about update to web pixel tracking in the Shopify app.
2024-06-10
Introduction for NPS added
New article about NPS v3 API endpoint.
2024-06-04
Important clarification added about payload used in bulk contact API.
2024-05-27
Added back in stock headless for Shopify app.
Added docs for Gamifiera integration with Engage.
Dun & Bradstreet documentation added.
2024-05-24
Added examples and clarification to Task Monitoring / Alert settings for Shopify app.
2024-05-15
WhatsApp message integration through Soultech - documentation added.
2024-05-08
Documentation added for the /api/v2/stores API endpoint.
2024-05-03
Orders v3 API (beta) section was added.
2024-04-05
API connections article added to Configure Engage section.
2024-03-21
Shopify back-in-stock added. See app configuration and in-depth article.
2024-03-06
Security best practices in contact creation added.
Splitting your contacts CSV file: Added an example python script to split contacts files.
2024-02-29
Easycom changes name to Inretrn.
Creating and assigning promotions by XML file article added.
2024-02-15
Vipps Benefits added.
2024-02-08
Added new formatting to highlight deprecated sections.
2024-01-23
Email bounce lists added.
2024-01-15
New main menu, grouping articles by subject.
Target audiences added.
Sustainability section added.
2024-01-09
Salesforce Commerce Cloud: Update to the promotions section.
Packages and licenses: Overview of the packages and licenses used in Engage.
Contact CSV import: Improved UI for manual importing and updating of contacts.
Back in stock: Changes to the API endpoints.
2023-12-12
Custom attributes: Configuring custom attributes in Engage.
Webhooks for preferences: Keeping contact preferences in sync between Engage and Shopify using webhooks.
2023-12-07
Back in stock: New back in stock functionality and API endpoint.
Headless loyalty API for Shopify: For merchants running the Shopify Engage app headless.
2023-11-28
Onsite messaging: Integration information for onsite messaging.
Lipscore: Documentation for the Engage value-add integration with Lipscore.
2023-11-20
Delta sharing: How this is used in Engage.
Double opt-in: What it is and how to work with it.
Group currency: An introduction to group currency.
2023-11-13
2023-11-08
Adding a store: A guide to adding a new store in Engage.
Refreshed the structure of the main menu.
2023-11-06
BigCommerce: Documentation for the Engage integration with BigCommerce.
2023-10-24
Webhooks: Using webhooks to keep contact preferences in sync.
Adobe Commerce (Magento 2): New section on web activity tracking.
Product feed: An overview of product feeds.
2023-10-16
Shopify POS: New documentation for the Shopify POS integration.
Shopify: New section on configuring stores in the Shopify app for Engage.
Custom triggers: Configure your own custom triggers in the Config Hub.
2023-10-10
Challenges (BETA): The evolution of stamp cards, challenges are a new way to engage customers.
Interactions: Trigger automations in Engage in endless ways using Interactions.
The "lang" attribute: New custom contact attribute for the contact's preferred language.