What's new?

API connections article added to Configure Engage section.

Shopify back-in-stock added. See app configuration and in-depth article.

Security best practices in contact creation added.

Splitting your contacts CSV file: Added an example python script to split contacts files.

Easycom changes name to Inretrn.

Creating and assigning promotions by XML file article added.

Vipps Benefits added.

Added new formatting to highlight deprecated sections.

Email bounce lists added.

New main menu, grouping articles by subject.

Target audiences added.

Sustainability section added.

Salesforce Commerce Cloud: Update to the promotions section.

Packages and licenses: Overview of the packages and licenses used in Engage.

Contact CSV import: Improved UI for manual importing and updating of contacts.

Back in stock: Changes to the API endpoints.

Custom attributes: Configuring custom attributes in Engage.

Webhooks for preferences: Keeping contact preferences in sync between Engage and Shopify using webhooks.

Back in stock: New back in stock functionality and API endpoint.

Headless loyalty API for Shopify: For merchants running the Shopify Engage app headless.

Onsite messaging: Integration information for onsite messaging.

Lipscore: Documentation for the Engage value-add integration with Lipscore.

Delta sharing: How this is used in Engage.

Double opt-in: What it is and how to work with it.

Group currency: An introduction to group currency.

Sending email as specific store

Adding a store: A guide to adding a new store in Engage.

Refreshed the structure of the main menu.

BigCommerce: Documentation for the Engage integration with BigCommerce.

Webhooks: Using webhooks to keep contact preferences in sync.

Adobe Commerce (Magento 2): New section on web activity tracking.

Product feed: An overview of product feeds.

Shopify POS: New documentation for the Shopify POS integration.

Shopify: New section on configuring stores in the Shopify app for Engage.

Custom triggers: Configure your own custom triggers in the Config Hub.

Challenges (BETA): The evolution of stamp cards, challenges are a new way to engage customers.

Interactions: Trigger automations in Engage in endless ways using Interactions.

The "lang" attribute: New custom contact attribute for the contact's preferred language.